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TrueID, Solutions Engineer (22-DAL-1096)

OfficialProductProduct Management22-DAL-1096
locationTp.Hồ Chí Minh
Xem mô tả bằng
Vietnamese

Mô tả công việc

  • Provides support for technical components (API, Mobile SDK, Web SDK, business flows)
  • Performs problem and root cause analysis for application production incidents and delivers the necessary resolution pack (. hotfixes, patches).
  • Support and contribute to all relevant documentation following API Specification, SDK Specification, Procedures and Guidelines.
  • Conducts incident and problem management activities
  • Perform detailed technology analyses to highlight weaknesses and make recommendations for improvement.

Yêu cầu

  • Knowledge of software: RESTful API, Database, Web/Mobile and Application Servers….
  • Good analytical problem solving and troubleshooting capabilities
  • Previous production support experience, with can do mind-set and attitude and hands-on mentality.
  • Degree in Computer science
  • Preferable: experience with business analysis and financial institutions
  • Excellent teamwork