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The Product Owner at ZaloPay is responsible for E2E product planning, execution, and operation throughout the product life cycle, including:  Gathering and prioritizing product requirements. Collaborate with stakeholders during the concept development of a product. Preparing full product development tasks such as analyzing, conceptualizing, prototyping, wireframes, mockups/screens spec writing Product requirement. Confidence to take the lead on projects while presenting, negotiating with the Project team effectively to ensure solutions are consistent with business objectives and company technology standards. Working closely with the Project team to break down business requirements, support Team to manage product implementation on-time. Verifying product quality; Support UAT in testing. Mainly in-charge in data analysis and tracking performance/ user behavior in the first release to evaluation/ put improvements in Product life cycle. A/B testing and do Research to evaluate hypothesis to find out final solution   Ability to think critically, give hypothesis and analyze to solve problems with strong attention to detail. Able to produce wireframes and specs related. Experience working directly with software engineers and other teams. Understand data product performance metrics. Understand the logic of the E2E product. Has a data-driven improvement mindset. Understand user behaviors through research, observations, data analysis which relate to the user's needs in management and using the e-wallet. Strong communication and interpersonal skills. Able to work to deadlines and under pressure. Good in presentation, reporting &amp; time management skills. 

Product Owner, ZaloPay (OTA)

As a Product Owner for Growth Core at ZaloPay, you will be responsible for driving the development and enhancement of our Growth Enablement Core Platform, ensuring it meets the evolving needs of our client/ business products that serve for MKT solutions, CRM… You will work closely with cross-functional teams, specially with engineering, SA, operations, compliance… to define and prioritize core services’ functions to provide for all needle delivery products alike micro-services/ sharable services/ SaaS-lite. Your main scope will be included but not limited to:  Collaborate with domain Product Manager and other related PO/ Senior PO to gather requirements, analysis it adapt both business outcome and product architecture. Create and maintain US, acceptance criteria and other relevant documentation to ensure clear communication and smoothly requirement delivery Use insight from user/ customer/ partner to drive product recommendations and set realistic goals for each single project Prioritize work plan based on size of business value, suitability to product/ technical architect, reachable roadmap and feasibility/ efforts.   ﻿Strong communication and interpersonal skills, including ability to negotiate effectively with stakeholders Proficient in analyzing data to derive insights and make informed decisions Comprehensive understanding of cross-domain integration and system interactions. Knowledge, experiences and/or understanding about M/L and recommendation data models is a plus Proficient with analyzing user behavior through research, observation and data analysis Strong analytical, logical thinking, problem solving and writing skills 

Product Owner, ZaloPay (Growth Enablement Core Platform)

 ﻿ZaloPay is looking for a Product Management Trainee who plays a key role within the Online Payment team to create the best payment experience for customers of ZaloPay and execute growth campaigns with key partners The Product Trainee is responsible for product planning, execution, and operation throughout the product life cycle, including:  Defining product requirements based on input from stakeholders. Collaborate with stakeholders during the concept development of a product. Testing the product concepts to prototype with users early and frequently to verify ideas and identify areas for improvement Preparing full product development tasks such as analyzing, conceptualizing, prototyping, wireframes, screen spec writing, and Product requirements. Defining the data tracking framework for a product and taking ownership in analysis and evaluation of product performance Monitoring and constantly optimizing existing products to ensure the best customer experience     Able to work full-time from Monday to Friday  ﻿Open to all candidates interested in technology/ fintech  Demonstrated problem-solving skills and hypothesis-driven thinking  Ability to operate in a less-structured, high-pressure environment  Strong verbal and written communication skills in both English and Vietnamese  Good time management and stakeholder management skills to meet agreed timeline  Demonstrating expertise in data querying with Python, SQL, etc., &amp; data analysis will be a plus  

Product Management Trainee, ZaloPay (Online Payment)

The Payment Core is the heart of ZaloPay, serves as the central component of ZaloPay, one of leading e-wallet platforms in Vietnam. Our primary responsibility is to handle various transaction processes and manage the fund flows, encompassing activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical requirements, our system ensures a seamless and secure payment experience by delivering exceptional performance in terms of throughput, latency, availability, and scalability. Additionally, our team extends to own critical financial domains, including Accounting, Finance, and Business Operations. This domain involve managing user and partner funds, as well as maintaining daily records of ZaloPay transactions in accordance with accounting standards. Through our efforts, ZaloPay can provide instant payment, money transfers, expedited operations, and top-level security measures. As a result, we play a crucial role in ZaloPay's commitment to advancing a cashless society, delivering a wide range of services and enticing offers to our users.  ﻿Responsibilities (You will):  Design, build, and maintain large-scale services, data pipelines, tooling, and systems to ensure a direct business impact in ZaloPay’s mission-critical business domains including Product, Merchant, Accounting, Finance, and Business Operations. Write clean, efficient, and well-documented code using best practices. Debug and resolve complex issues that may arise in the system and address performance bottlenecks. Collaborate with cross-functional teams, including product managers, designers, and other engineers to define requirements and deliver high-quality solutions. Keep up-to-date with the latest technologies and trends in the industry and identify opportunities for improvement. Work in an Agile &amp; collaborative environment involving different stakeholders. Able to work in a high-pressure environment.   ﻿Requirements (You may be fit for this role if you)  Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Have experience with distributed transaction algorithms such as TCC, SAGA, Two-Phase Commit. Extensive experience working with databases, including SQL and NoSQL systems. In-depth knowledge of database design principles and performance optimization techniques. Strong understanding of consensus algorithms, such as Paxos, Raft, or Practical Byzantine Fault Tolerance (PBFT). Have experience with distributed caching such as Redis, distributed locking such as ZooKeeper, and distributed event streaming platforms such as Kafka. Write high-quality &amp; maintainable codes. We work mostly in Java. Have implemented and delivered distributed systems on a large scale. Have experience in tracing system problems.  The following skills would be nice to have  Experience with Java technologies: Spring Boot, Reactive Programming, Concurrent/Parallel Programming, Messaging Frameworks, ... Experience with big-data technologies such as Apache Kafka, Apache Spark, Presto, Apache Flink, and OLAP. Experience in optimizing JVM. Experience with financial-related platforms/products is a plus. Knowing how to work with K8S or cloud services, e.g GCP, AWS... is a big plus. Experience with front-end development, especially with ReactJS 

Software Engineer, ZaloPay (Core Payment)

 Manage TikTok channel of ZaloPay brand Develop content for various online media platforms: viral video, motion video, social media, Livestream, and TV shows, including but not limited to videos, text, images, and interactive elements Generate ideas, conceptualize, produce, film… and creative ideas for visual content that align with brand objectives and resonate with the target audience Execute Promotion video (both in motion and shooting format) in collaboration with the strategy and marketing teams Collaborate with the team to plan and develop the script from scratch to meet MKT’s target Propose and integrate innovative content ideas to stay ahead of industry trends Quickly adapt to new trends in the Social media and advertising field. Always stay up to date with new content trends. Tailor content to suit the unique characteristics and audience preferences of each campaign Manage multiple content projects simultaneously, ensuring timely delivery without compromising quality Tell brand stories effectively through both long and short-form videos. Deep knowledge of the Brand’s identity in every aspect. Do other tasks assigned by line manager   Understanding the ability to edit short-form videos Good project management skills and ability to be creative operationally and strategically Understanding of local market and online media trend Experience with copywriting and content generation Good communication and presentation skills Good problem-solving skills Self-starter and team-player Ability to speak fluently to business people, designers, and other stakeholders Experience in advertising or live television production, live stream production, and show production 

Content Creator, ZaloPay (Tiktok Channel)

 Deployment and optimize various initiatives of the marketing growth activities, including product selection strategy, promotion and other incentive design Evaluate market conditions on a regular basis to identify emerging trends, to provide learning to support the continuous optimization of incentives and campaigns Arrange, execute and monitor campaigns of the marketing growth Creating engaging content to attract users and plan media mix in app and out app monthly, set up, monitoring and analysis daily / weekly to that best suit business objectives Perform data monitoring and analysis daily / weekly and provide recommendations based on consumer insights Own the relationship with Business Owner and other marketing functions team (design, media, branding, BI…) to execute the overarching growth strategy   At least 2 year of relevant marketing experience with a successful track record in planning integrated marketing strategies and executing campaigns Proficient in data analytical skills and converting into business insights and actions Data-driven and motivated, able to work in a fast-paced environment Creativity in content Strong understanding of user-centricity concepts Strong ownership, commitment, accountability, and responsibility for business objectives. Enable to work under pressure 

Growth Marketing Executive, ZaloPay (User Acquisition)

We are looking for a versatile Data Analyst proficient in Python, with a solid foundation in PySpark. This role requires adaptability to swiftly switch between tasks, manipulate data to create and maintain dashboards and reports, and deliver insightful visualizations and findings to stakeholders. Your contributions will directly enhance the decision-making processes of stakeholders within ZaloPay. In return, you will have the opportunity to work on big data to extract insights and come-up-with new initiatives. You will develop ETL skills, statistical, visualization, problem-solving…  What you will do:  Develop a deep understanding of the product and its features to effectively analyze. Understand and effectively communicate business requirements to determine the analytical needs of stakeholders. Develop data transformations, data cleansing, and data aggregation tasks. Build &amp; maintain dashboards for all stakeholders to provide visibility of key metrics, and patterns efficiency. Conduct in-depth analysis and provide valuable insights based on business needs, utilizing various techniques such as A/B testing to measure the performance of product launches and identify opportunities for optimization. Ensure data accuracy, integrity, and consistency across multiple systems.    2-3 years of experience as a hands-on analyst in a tech/product company. Minimum Bachelor degree in Computer Science, Data Science, Statistics, Applied Math, Econometrics, or a relevant field of studies. Strong experience in handling large-scale unstructured data. Experience in Python or other data handling tools, as well as the ability to learn more advanced data. Business intelligence experience using tools such as Tableau/Power BI.. Knowledge of Hadoop(Spark) programming environments Fast-learner, versatile, self-driven, detail-oriented, and collaborative. Knowledge of consulting methodologies/framework is a plus 

Data Analyst, ZaloPay

 ZaloPay is looking for a Product Owner (open level) who plays a key role within the UM team to deal with user's pain points and support other Businesses to perform related strategies to the user to bring the best experience in using ZaloPay’s products. This role is part of the ZaloPay product team, which focuses on 2 main key parts:  For end-users: building features to help users access and use Zalopay wallet easily and securely; easily manage information and transaction; customize Wallet’s homepage, setting functions by themself (self-service features). For internal: supporting other teams during the operation process and other support related to ZaloPay’s development strategy.  You will work closely with our peers in the User management team from Technical, Data team, Operation, Risk/ Legal… to deep dive the requirement from Stack holders, then evaluate to finalize the requirement with a balanced solution. This role requires a blend of skills including knowledge of user behaviors, user experiences, strategic thinking, negotiation skill to build a strong product with some UI/UX experiences. Besides, you also need to work under pressure to meet the urgent deadline.    The Product Owner is responsible for product planning, execution, and operation throughout the product life cycle, including:  Gathering and prioritizing product requirements. Collaborate with stakeholders during the concept development of a product. Preparing full product development tasks such as analyzing, conceptualizing, prototyping, wireframes, mockups/screens spec writing, data, and process models for the development team. Confidence to take the lead on projects while presenting, negotiating with the Project team effectively to finalize the Product document. Ensure solutions are consistent with business objectives and strategy and company technology standards. Working closely with the Project team and support PM to break down business requirements into smaller deliverables, support Team to manage product implementation and launch any feature or function of the product on-time and customer satisfaction goals are met.  Verifying product quality; Support UAT in testing. Research and analyze user behaviors from data analytics reports to improve the product.  Requirements:  At least 3-year experience in product development. Technical Background and Data analysis skills preferred. Have knowledge about the user and markets which relate to the user's needs in management and using the wallet. Ability to think critically, analyze, and solve problems with strong attention to detail. Understand user behaviors through research, observations, data analysis. Understand data product performance metrics. Understand the logic of the E2E product. Has a data-driven improvement mindset. Able to produce wireframes and specs related. Experience working directly with software engineers and other teams. Strong communication and interpersonal skills. Able to work to deadlines and under pressure. Good in presentation, reporting &amp; time management skills. Good in English communication skills (verbal and written). 

Product Owner (User management), ZaloPay

 Be jointly responsible for protecting and developing ZaloPay’s brand equity. Support Brand Manager in being a brand custodian, assisting in the planning, execution and evaluation of various branding &amp; marketing activities Assist in several and lead a few of the strategy development, execution and measurement &amp; evaluation (M&amp;E) of variant-specific branding &amp; marketing activities from ATL to BTL, which is assigned by Brand Manager Lead end-to-end marketing campaign - identify potential segments , deep dive into triggers &amp; barriers to develop campaign idea , lead the development of Go-To-Market to post-mortem analysis &amp; learnings. Work closely with media team to develop consolidated media plan and marketing assets utilization to drive monthly active users and optimize the budget on bi-weekly basis to ensure the target is met. Lead special projects including thematic branding campaign, rolling out/ experimenting with new products , drive user awareness &amp; adoption rate of new features , and other special projects based on business needs. Lead the marketing &amp; campaign process optimisations to streamline the workflow and improve efficiency with cross-function including creative, campaign operations between stakeholders Participate in consumer and market research activities, providing preliminary recommendations on consumer insights, brand health analysis, market review, etc. Conduct regular market visits to be constantly aware of ongoing and new activities in the market. Monitor competitive activities. Responsible for effective utilisation of the marketing budget through highly creative consumer-centric programs that deliver robust measurement and efficiency (M&amp;E) performance.    Bachelor degree with Minimum 4 years of experience in Marketing , Brand Management , Strategic Planning, Creative Planning, Agency or related fields Familiar with the entire marketing mix – you have a good knowledge of how and when to leverage different marketing channels from above-the-line and below-the-line communications for brand activation Results-oriented and data-driven: Able to make data-informed decisions for a marketing plan. Proven track record of utilizing data in forming innovative and interesting ideas that are successfully operationalized into impactful marketing campaign execution Resourceful and creative: Knack for identifying great marketing creative. You work well with creative people, knowing how they need to be briefed and managed in order to deliver the most impactful creative work Relentlessly driven and seeks challenges: Willingness to drive growth and able to embrace and tackle challenges Strong project management skills – has demonstrated an ability to land breakthrough initiatives from conceptualization to launch  

Assistant Brand Manager, ZaloPay

ZaloPay is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to provide users daily in-app services such as money transfers, phone top-ups, and other financial services. At ZaloPay, we practice the “One Team” culture daily to keep scaling up the fintech services, expanding our partnerships, increasing transaction volume, and broadening our engagements with users and stakeholders We are committed to supporting our employee’s growth and well-being while focusing on providing an encouraging environment for employees to unlock their full potential. As Associate Growth Marketing Manager, you will be responsible for Platform Traffic including planning, execution managing, monitoring all traffic initiatives that aligns with ZaloPay growth strategy &amp; objectives. Together with the Traffic team, manager need to focus in 1) Build, plan &amp; implement traffic acquisition strategy 2) Identify key traffic acquisition KPIs &amp; setting metrics 1. Online Media: 30%  Propose online media plan to push campaign/platform traffic performance Monitor &amp; manage performance of online campaigns Research best in class case study in market as well as new media sources to propose new approaches to business 2. Onsite Assets: 10%  Build up Onsite Assets Management System to increase app inventories' performance Tracking, measure &amp; analyze user in app behavior to maximize user engagement &amp; conversions 3. CRM: 60%  Overseeing &amp; managing customer relationship management systems &amp; strategies Deploy all CRM channel’s operation to ensure commercial and marketing activities are communicated effectively and efficiently Be responsible for content creation, including content planning, writing, copy editing &amp; optimizing for each customer segmentation across all CRM’s channels. Evaluate content’s performance on daily basis and propose action. Brainstorm with the whole team to develop new ideas. Involve in planning and execution to deliver the business target in all big campaigns. Coordinate with various stakeholders to deliver the overall business target Define customer segmentation to increase customer portfolio, their lifetime value contribution and purchase rate    Solid 6 years experiences in growth marketing, growth hacking, especially CRM management is preferable Proven track outstanding record of driving traffic &amp; CRM management Excellent project management skills and the ability to manage multiple projects at the same time Experience with various of growth implementation from search engine marketing, social media advertising, programmatic advertising, email marketing, affiliate marketing, etc. Data-driven mindset and experience using data to inform decision-making Excellent presentation &amp; communication skill with strong collaboration abilities Open-minded, inquisitive, and good at problem solving 

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