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Risk Management Executive

Mã vị trí: 20-RISK-0586
Nơi làm việc: Tp.Hồ Chí Minh
Lương: Thỏa thuận

Mô tả công việc

Risk Management team at ZaloPay gather highly motivated team players who dedicate in risk assessment, analyzing fraud & abuse patterns and then creating and adapting advanced prevention mechanisms while focusing on the user and customer experience.

As a Risk Management Executive you will have the opportunity to:
  • Be involved in Fintech business with ZaloPay - expected to be one of the leading e-payment products in Vietnam; 
  • Wide up your knowledge in Risk management area of Fintech/ E-commerce industry; 
  • Be in charge of Risk management policy & operation for Merchant Risks - one of key components of Partner Risk at ZaloPay; 
  • Work with and get knowledge from other components of Fintech area (e.g. core backend, frontend, QC, marketing, BI…)

What you will do: 
  • Work closely with legal, compliance, merchant teams on defining the on-boarding, periodic review, audit and punishment policy for merchants; 
  • Perform risk assessment and due diligence of KYB process periodically or when on-boarding new merchants; 
  • Maintain merchant blacklist, high-risk merchant category codes (MCCs) and industries, prohibited products & business activities based on rules & requirements of Visa/MasterCard, State Bank of Vietnam and acquiring banks; 
  • Monitor fraud/charge back status caused by and suspicious activities of merchants and collaborate with merchant teams to mitigate the risk; 
  • Define rules/policies/strategies applied for merchants based on merchant risk level to maintain a high payment success rate without losses from risk perspective; 
  • Report and review post-mortem Risk metrics and performance

Yêu cầu

  • University degree, preferably in Economy and Finance; 
  • Have 1+ years of experience in Risk Management at bank, payment company, e-wallet company or e-commerce company; 
  • Have general knowledge of bank card & payment system; 
  • Have up-to-date knowledge of authority’s rules and other rules of prohibited products and business activities; 
  • Decision making and problem solving skills – ability to identify the root cause, evaluate potential loss, user experience impact; and quickly give solution; 
  • Ability to work well in a fast-paced environment; 
  • Ability to manage multiple tasks and deadlines; 
  • Great communication skills – ability to communicate well with teams to give persuasive opinions and define rules




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