Receptionist cum Administrative Collaborator

CollaboratorBusiness SupportAdmin/Operation25-AF-2409

ho chi minh city

View this job in

English

Job description

Receptionist Responsibilities:

Visitor Welcome & Registration: Warmly welcome guests and ensure a professional check-in/check-out process in compliance with building security policies.
Call Handling: Answer incoming calls promptly, provide accurate information, or transfer to the appropriate staff/department.
Reception Area Management: Keep the reception area tidy and professional. Coordinate with relevant teams to resolve issues when needed.
Meeting Room Support: Assist with booking and setting up meeting rooms, including preparing water and office supplies as required.
Mail & Package Handling: Receive, sign, sort and distribute mail and packages properly, including express services.
Flower Arrangement: Coordinate with flower vendors to ensure timely and suitable delivery, manage contracts and payments.

Administrative Responsibilities:

Reconciliation & Payment: Ensure timely and accurate reconciliation and payment for assigned services.
Document Management: Update internal databases, filing systems and administrative documents as needed.
General Support: Assist with reception process improvements, support internal events and handle other admin tasks as assigned.
Monthly Report: Prepare monthly reports summarizing completed tasks and pending issues for management review.

Requirement

College or University degree
1-2 years of experience in a similar role
Proficient in Microsoft Word, Excel and PowerPoint
Proactive, enthusiastic, and possess a “can-do” attitude with a strong sense of teamwork and shared services mindset
Good communication skills in both English and Vietnamese
Strong attention to detail in daily tasks
Good interpersonal skills, able to work effectively with internal and external parties
Experience in handling customer complaints is a strong plus
Ability to work under pressure and manage multiple tasks
Trustworthy with high ethical and moral standards

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We've received your profile and we do appreciate your interest in our job opportunities. We will screen your application and contact you for further steps if you are short-listed. Otherwise, the application with no response received within 2 weeks is considered unsuitable application, and we will keep your resume in our database and may consider for appropriate future openings. Again, thank you for considering VNG as a potential employer.