Associate Business Development Manager (Bank Partnership), Zalopay

As a Bank Partnership Associate Business Development Manager, you will own the development and deepening of strategic relationships with banks, financial institutions, and payment processing networks (e.g., Visa, Mastercard, NAPAS). You will work independently to drive partnership initiatives, resolve day-to-day and cross-functional challenges, and plan and direct the team’s efforts to achieve KPIs.

This role suits an experienced business development professional with an established fintech/payments network, a strong ownership mindset, and the maturity to lead initiatives and people toward shared goals.

Key responsibilities

• Build & Deepen Strategic Partnerships: Proactively build new partnerships and strengthen existing relationships with banks and financial institutions. Leverage established connections with payment processing networks (Visa/Mastercard/NAPAS) and/or banks to unlock new opportunities.
• Own Business Development Initiatives: Identify, structure, and negotiate partnership opportunities end-to-end, from initial proposal through agreement.
• Autonomous Project & Issue Ownership: Take full ownership of assigned projects and partnership operations, proactively resolving issues as they arise.
• Team Direction & KPI Achievement: Plan and direct team activities to achieve KPI targets; monitor performance, identify gaps, and course-correct to keep initiatives on track.
• Cross-functional Coordination & Stakeholder Management: Serve as the key coordination point across partners and internal teams (product, marketing, legal, finance, accounting, operations, tech, etc.), ensuring alignment and smooth execution.
• Market & Strategic Insights: Analyze trends in e-payment, banking, and card-network sectors to identify new opportunities and inform partnership strategy.
• Reporting & Performance Management: Prepare reports and track partnership metrics, presenting insights and recommendations to support decision-making.
• Others: Handle other tasks assigned periodically in line with company strategy.

• Partnership Skill Set: Strong, proven partnership-building and relationship-management skills, with demonstrated ability to build new partnerships and deepen existing relationships at a strategic level.
• Fintech, Banking and Payment Processing Knowledge: Solid working knowledge of fintech, banking products, and payment processing/card scheme mechanics.
• Attention to Details: Able to manage operational tasks and ensure partnerships are executed accurately.
• Independent Ownership: Demonstrated ability to manage projects and resolve issues end-to-end with minimal supervision.
• Team Leadership & Planning: Experience, or clear capability, in planning work and directing a team’s efforts toward KPI achievement.
• Experience: At least 5–7 years of experience in Business Development/Partnerships/Project Management, with a track record in fintech/banking/digital wallets/payment processing networks.
• Education: Bachelor’s degree in Business/Banking/Finance.
• Established Network: Having personal connections with payment processing networks (Visa/Mastercard/NAPAS) and/or banks that can be directly leveraged for new business opportunities is an advantage.
• Mindset: Strong critical thinking and strategic problem-solving, with a business ownership mindset and the maturity to operate autonomously and guide others.