Tax Manager (Individual Contributor), Zalopay

Zalopay is looking for a Tax Expert to serve as the company's senior technical authority on tax across Zion JSC and its related entities. The role builds and owns the company's view of tax risk, advises the business on tax treatment before commercial decisions are committed, and is the company's technical counterpart to the tax authorities.

Zion is expected to undergo a tax inspection in 2027, and this role carries the whole of the company's preparation for it — establishing a complete picture of tax exposure, closing the control gaps behind it, and leading the company through the inspection itself.

Zalopay's view carries weight in industry and regulatory dialogue on fintech policy in Vietnam. The tax positions this role takes are therefore not purely internal: they inform how the company engages with authorities and industry bodies on questions that are still being settled. The role calls for someone who can hold a position credibly with regulators and senior stakeholders alike.

WHAT THIS ROLE OWNS

• The company's tax risk: A single consolidated view of tax risk across all Zion JSC entities: every existing finding brought into one exposure baseline, each finding assessed for whether it has genuinely been remediated, and the real remaining gap established from that assessment. From there, the control processes that close those gaps — including the mapping of tax review steps to SOX PLC controls, done with ERM. Monthly tracking and remediation of tax risk findings at Zalopay is a standing responsibility of this role, not a project with an end date.
• Tax positions: The technical position the company takes on VAT, CIT, PIT, and FCT treatment. Analysis, risk assessment, and recommended treatment are produced here and put to the CFO and Chief Accountant, who hold final approval. The Tax Review Framework, checklists, and tax policy set are maintained here, with material revisions approved by the Chief Accountant.
• Tax input to business decisions: The pre-launch checkpoint for new products, merchant models, promotion mechanics, and partnership structures — assessed here before commercial terms are committed, not after launch. Unresolved exposure is escalated with a documented risk assessment; final approval rests with the CFO and Chief Accountant.
• Transfer pricing: Strategy, related-party pricing policy, and documentation end to end — Local File, Master File, CbCR where applicable — including the standing assessment of where that documentation sits and what it takes to close the gaps.
• Company-wide tax projects: Owned end to end, directing project members outside the reporting line: standards set, work assigned, outputs reviewed, timeline and quality held without formal authority over the people involved.
• The relationship with tax authorities: Works directly with the tax authorities, in some cases alongside the CFO or Chief Accountant. Documentation is held continuously audit-ready, and the company's readiness for the 2027 inspection rests here. Contributes the company's technical view to industry and regulatory dialogue on fintech tax policy, where Zalopay is consulted.

IMPACT EXPECTATIONS

• Tax exposure is found internally before tax authorities find it.
• Tax positions are settled closer to the company's assessment than to the authority's.
• New products and merchant models are tax-assessed before commercial terms are committed.

Education & Certifications

• Degree in Accounting, Finance, or Taxation; CPA, ACCA, or tax agent practising licence are preferred.

Experience

• 7+ years in taxation (in-house, tax advisory, or Big 4), including a technical lead role through at least one complete tax audit or inspection cycle.
• Direct experience working with tax authorities during audits and inspections.
• Credibility with regulators and senior stakeholders — able to hold and defend a technical position externally, not only prepare it. Experience contributing to industry or policy consultation is an advantage.
• Fintech / e-payments, or multi-entity businesses with complex high-volume transaction models, strongly preferred.

Technical Knowledge & Skills

• Deep and current command of VAT, CIT, PIT, and FCT; transfer pricing including Local File and Master File documentation.
• ERP experience (SAP, Oracle, or similar) and working knowledge of internal controls (SOX), including the ability to design controls.

Soft Skills

• Proven ability to lead cross-functional projects and influence senior stakeholders without formal authority.
• Strong communication and negotiation skills for working with tax authorities and internal departments.