Product Operations Collaborator (CBG/FPS/Sim)-VNGGames

CollaboratorProductGame Operations24-GS9-1944

ho chi minh city

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English

Job description

As a Game Operations Collaborator at our game publishing studio, you will work with a diverse portfolio of games, spanning various genres such as FPS, Simulation, MMORPG, or Card Battle-CBG. Your primary goal will be to deliver the best possible gaming experience for our players while ensuring the long-term success of our products in their target markets.

1. Game Review (15%):

Test and evaluate new games in foreign markets: China (CN), South Korea (KR).
Provide feedback and suggestions to support the selection of new games for release.

2. Product Operations (60%):

Test operating games: features, events, etc. to ensure that the game/version update does not have any serious errors when operating.
Exchange information with internal teams (Marketing/CS/Data) and with territory teams.

3. Data Analysis (15%):

Regularly collect and analyze data to report on product health.
Gather customer information/opinions/feedback and track metrics to analyze player behavior, thereby improving content and developing the product.

4. Customer Support (10%):

Stay informed about opinions and feedback on the product to support players and the community in a timely and prompt manner.

Requirement

Passionate about gaming: Enjoys playing games and keeps up-to-date with diverse knowledge of games and related genres - Card Battle or FPS, Simulation, MMORPG (can be proficient in just one genre).
Strong logical and critical thinking skills.
Possesses data analysis skills.
Has basic English proficiency (listening, speaking, reading, writing).
Communicates clearly and effectively, with good presentation and communication skills.
Proactive, hardworking, highly responsible, eager to learn, and not afraid of challenges.

Registration was successful!

We've received your profile and we do appreciate your interest in our job opportunities. We will screen your application and contact you for further steps if you are short-listed. Otherwise, the application with no response received within 2 weeks is considered unsuitable application, and we will keep your resume in our database and may consider for appropriate future openings. Again, thank you for considering VNG as a potential employer.