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Product Operations Collaborator (CBG/FPS/Sim)-VNGGames

CollaboratorProductGame Operations24-GS9-1944
locationtp.hồ chí minh
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Mô tả công việc

As a Game Operations Collaborator at our game publishing studio, you will work with a diverse portfolio of games, spanning various genres such as FPS, Simulation, MMORPG, or Card Battle-CBG. Your primary goal will be to deliver the best possible gaming experience for our players while ensuring the long-term success of our products in their target markets.
1. Game Review (15%):
  • Test and evaluate new games in foreign markets: China (CN), South Korea (KR).
  • Provide feedback and suggestions to support the selection of new games for release.
2. Product Operations (60%):
  • Test operating games: features, events, etc. to ensure that the game/version update does not have any serious errors when operating.
  • Exchange information with internal teams (Marketing/CS/Data) and with territory teams.
3. Data Analysis (15%):
  • Regularly collect and analyze data to report on product health.
  • Gather customer information/opinions/feedback and track metrics to analyze player behavior, thereby improving content and developing the product.
4. Customer Support (10%):
  • Stay informed about opinions and feedback on the product to support players and the community in a timely and prompt manner.

Yêu cầu

  • Passionate about gaming: Enjoys playing games and keeps up-to-date with diverse knowledge of games and related genres - Card Battle or FPS, Simulation, MMORPG (can be proficient in just one genre).
  • Strong logical and critical thinking skills.
  • Possesses data analysis skills.
  • Has basic English proficiency (listening, speaking, reading, writing).
  • Communicates clearly and effectively, with good presentation and communication skills.
  • Proactive, hardworking, highly responsible, eager to learn, and not afraid of challenges.