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Product Operations Collaborator - VNGGames

CollaboratorProductWeb Product/Mobile Product25-MNG-2478
locationtp.hồ chí minh

Mô tả công việc

Minigames Department focuses on building, integrating and positioning VNGGames new Mini Game Portals, from that retaining current and gaining new user base, bringing new experience to players.

As a Product Operations Collaborator of Minigames Department, your duties are including following main parts:

1. Market and product research (~10%):
  • Support the process of researching and evaluating products.
  • Understand customer preferences in the target market.
  • Provide insightful contributions to support product selection for publishing
2. Game Testing (~20%)
  • Trial to understand features and events within games
  • Check product quality and develop of solutions to address encountered issues
3. Product operations (40%)
  • Collaborate with partners and internal teams to integrate/build systems for the product to operate effectively in target markets.
  • Participate in creative processes and propose new ideas to develop in-game content/events aimed at maintaining/improving the product experience and revenue.
  • Contribute to the operation of systems, ensuring the stability of the product.
4. Data analyzing (10%)
  • Collect and analyze specific product data regularly for reporting product health.
  • Gather customer information/opinions/feedback and track metrics to analyze player behavior, thereby improving content and product development.
5. Customer support (20%)
  • Collect player requests and feedbacks to provide timely and efficient support to the gaming community.
  • Convey requests and feedbacks to related teams for better improvement.

Yêu cầu

  • Having at least 1 ~ 2 years of experience in operating and creating content for mobile games, regularly updating understanding of customer needs and preferences 
  • Passionate about and actively plays mobile games 
  • Possessing strong presentation and communication skills Strong logical assessment, with a data-driven mindset. 
  • Demonstrates strong teamwork skills, with a high commitment to job goals. 
  • Able to understand the local market and catch up on the Market Trends of Mobile Games/Gaming Industry.