VNG Career Site Header
VNVIE

Chia sẻ việc làm

  • Logo Footer
  • Logo Footer

Công việc liên quan

Tìm công việc

Senior Risk Strategist, ZaloPay (eKYC & Credit Risk)

OfficialBusiness SupportRisk Management23-RISK-0918
locationtp.hồ chí minh
Xem mô tả bằng
Tiếng Việt

Mô tả công việc

Risk Management team at ZaloPay gather highly motivated team players who dedicate in risk assessment, analyzing fraud & abuse patterns and then creating and adapting advanced prevention mechanisms while focusing on the use rand customer experience.

As a Senior Risk Strategist you will have opportunities to:
  • Be involved in Fintech business with ZaloPay - expected to be one of the leading e-payment products in Vietnam;
  • Wide up your knowledge in Risk management area of Fintech/ E-commerce industry;
  • Be in charge of Risk management policy & operation for KYC Fraud & Credit Risk;
  • Work with our experts and get knowledge or deep insights (e.g., market, trends, user behaviors, etc.) from other components of Fintech area (e.g., business intelligence, data analysis, tech, product, etc.);
What you will do:
  • Be responsible for the quality, impact, and cost of our eKYC product. Understand, own and maintain risk management process for controlling eKYC fraud;
  • Evaluate and make decisions to choose the best eKYC vendors; define strategies, risk monitoring, detection & mitigation plan to optimize UX, PnL, risk controls and enable succeeding products/businesses with different risk appetites;
  • Monitor and detect risks in eKYC flow, financial products, or system operations and customer transactions related to fraudsters;
  • Define & monitor statistics of multiple fraud attack methodologies, e.g., abnormal behaviors, images/data spoofing/hijacking attack, cash-out;
  • Monitor statistics related to authentication, authorization; analyze fraud transactions, fraud eKYC profiles detected by post-mortem & monitoring systems;
  • Evaluate risk of suspended requests and decide whether they are accepted;
  • Take actions to stop fraud during product launch, operations;
  • Participate in developing new ZaloPay’s features/products at risk management perspective.
  • Analyze potential risks of features/products;
  • Propose solutions to help features/product to be released with compliance.
Work closely with Business & Product teams, Data Analysts & Data Scientists on:
  • Continuously refining the product mechanics, user segmentation, limit assignment and Risk requirements to control, reduce loss & cost without impeding user experience for the good users;
  • Deep-dive into suspicious fraud cases to identify malicious behavior, vulnerabilities;
  • Analyzing to understand the difference between normal users and fraudsters/abusers; proposing rules & model updates to increase coverage rate, reduce loss rate and false-positive rate (low impact to normal users) of Risk Engine.

Yêu cầu

  • Have 2+ years of experience at bank/payment companies or fintech companies or e-commerce companies;
  • Knowledge of eKYC/landing is preferred;
  • Ability to identify and analyze trends or patterns of normal users and fraudsters;
  • Ability to predict user and fraudster behavior for better on-going risk controls;
  • Be open-minded, eager to learn new things and embrace challenges;
  • Logical thinking and problem solving skills – ability to identify the root cause, evaluate potential loss, user experience impact; and quickly give solution;
  • Great communication skills – ability to communicate well with teams to give persuasive opinions and define rules;
  • Ability to manage multiple tasks and deadlines;
Nice to have:
  • Ability to interpret data, analyze and visualize results with tools;
  • Ability to work well in a fast-paced environment;
  • Fluent in English.