Solutions Consultant/ Presales Engineer, Zalopay

OfficialTechSoftware24-PMET-1596

tp.hồ chí minh

Xem mô tả bằng

Tiếng Việt

Mô tả công việc

Consulting and Technical Support for Global Merchants

Responsibilities:

Participate in the Consulting and Technical Support for Merchants team at Zalopay.
Participate in meetings with merchants to present and consult on technical solutions for integrating Zalopay payment models into their systems.
Assist merchants in evaluating, integrating, configuring, and troubleshooting our models, monitoring to ensure seamless implementation and alignment with their business goals.
Evaluate and improve technical documentation to ensure it is clear, professional, user-friendly, and up-to-date with advancements for partners during the integration process.
Collaborate with Business, Product, and Technical teams to ensure smooth integration and meet partner requirements.
Provide feedback from partners to relevant departments to improve products and processes.
Receive issue reports from CS, the 247 team, or merchants, identify and verify the problem, then collaborate with relevant teams to resolve and troubleshoot.
Continuously update knowledge of industry trends, competitor offerings, and emerging technologies to better support our merchants.

Yêu cầu

Bachelor’s degree in IT related background. Having knowledge of server-side programming languages, particularly Go and Java is a plus
At least 2 years of experience in software development is preferable
Excellent communication and presentation skills, with the ability to explain technical issues to non-technical stakeholders. Good speaking and written English skill.
Product mindset and ability to analyze market requirements. Experience working with electronic payment, ecommerce and Fintech systems is an advantage.
Problem-solving skills and quick troubleshooting abilities. Team spirit, flexibility, and proactive work approach.

Ứng tuyển thành công!

Cám ơn bạn đã quan tâm đến cơ hội nghề nghiệp tại VNG. Chúng tôi đã nhận được hồ sơ ứng tuyển của bạn. Trong trường hợp hồ sơ của bạn phù hợp với vị trí này chúng tôi sẽ liên hệ với bạn trong vòng 2 tuần. Nếu hiện tại VNG chưa có vị trí phù hợp, chúng tôi sẽ lưu trữ hồ sơ của bạn trong cơ sở dữ liệu và mời bạn cho các cơ hội khác trong tương lai.