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Business Analyst - VNG Games

OfficialDataData Analytics25-HRA-2422
locationtp.hồ chí minh
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Mô tả công việc

The Business Analyst will act as a strategic partner to the Game Publishing Department Head, analyzing operational performance across products, revenue, staffing, and processes. This role requires a highly analytical, independent thinker who can proactively identify bottlenecks, propose solutions, and communicate insights effectively. The ideal candidate is a self-driven problem-solver who thrives under pressure, communicates with agility, and owns outcomes without constant guidance.

Key Responsibilities:

1. Data-Driven Insights & Reporting:

  • Analyze game performance (revenue, user engagement, retention) and operational metrics (staff productivity, costs, workflows). 
  • Build intuitive dashboards and reports to highlight trends, risks, and opportunities for the Department Head. 
2. Operational Optimization: 

  • Proactively identify bottlenecks in publishing processes (e.g., product launches, resource allocation, cross-team collaboration). 
  • Develop data-backed solutions and model scenarios to forecast impact, prioritizing initiatives that align with business goals. 
3. Stakeholder Influence & Execution: 

  • Partner with cross-functional teams (Product, Marketing, Finance) to translate insights into action. 
  • Communicate complex findings clearly to diverse stakeholders, balancing urgency with precision in high-pressure situations.

Yêu cầu

  • Experience in business analysis, operations, or strategy roles (gaming/tech industry preferred).
  • Advanced skills in Excel, SQL, and data visualization tools (Tableau/Power BI); game analytics platforms (e.g., AppAnnie) a plus. 
  • Independent problem-solving: Ability to tackle ambiguous challenges without predefined direction. 
  • Proactive mindset: Relentlessly identifies gaps and advocates for solutions. 
  • Resilience: Thrives in a high-stakes culture where results define success.
  • Persuasive storyteller who simplifies data into executive-ready narratives. 
  • Diplomatic communicator, adaptable to technical and non-technical audiences.