Senior Business Development Associate (Cross-border Payment), Zalopay

Being one of the most dynamic team in Zalopay, our mission is to promote a cashless Vietnam with a focus on some of the top daily user scenarios. We manage the entire growth funnel end-to-end, from developing strategic partnership, understanding user insight, driving product initiatives and go-to-market execution.  

Building on our domestic success, we’re now going global with cross-border initiatives that enable cashless usage for Vietnamese users when travelling aboard, and for international visitors when they come to Vietnam. 

Play a role as a business owner of Cross-border project, taking ownership of partnership strategy and execution 

Evaluate market landscape, identify potential partners (International payment network, PSPs, E-wallets, etc...) in priority countries to expand ZaloPay's network, both inbound and outbound. 

Develop a strong understanding of the payment industry and ZaloPay’s capabilities to deliver tailored partnership solutions and strategic recommendations. 

Coordinate cross-functionally with internal teams (Bank Partnership, Legal, Compliance, Risk, Finance, and Product) to onboard partners end-to-end, including due diligence, legal contracting, and technical integration. 

Cultivate robust, long-term relationships with partners by understanding their business needs, challenges, and objectives to open potential collaborations. 

Collaborate with Growth Marketing and Product teams to design and execute GTM (Go-to-Market) plans that help to accelerate user adoption, and TPV (Total Payment Volume) of the product. 

Explore and build collaborative initiatives with third-party accelerators (e.g., travel agencies, tourism boards, OTA platforms, etc.) to drive product adoption among overseas users and Vietnamese travelers. 

Act as the key liaison for internal stakeholders and external partners, ensuring seamless execution of joint campaigns, product rollouts, and partnership initiatives. 

Monitor and analyze performance metrics (User, TPV, Success Rate), and proactively propose action plans to optimize results. 

Bachelor's degree in Business, International Relations, Finance, or a related field 

3–5 years of experience in business development, growth strategy, or international market expansion, ideally in fintech, payments, e-commerce, or travel-tech 

Proven track record of driving successful strategic partnership, or consulting clients for business growth 

Strong organizational skills and attention to detail; capable of managing complex documentation, contracts, and multi-party communications 

Excellent communication and negotiation skills in both Vietnamese and English, be able to communicate effectively with partners from different countries 

Self-motivated and forward-thinking, employing proactive strategies in relationship-building and problem-solving 

Strong collaboration mindset, with the ability to navigate and align cross-functional teams. 

Familiarity with international payment flow or e-wallet ecosystems is a plus.