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Product Management Trainee (Payment Platform), Zalopay

CollaboratorProductProduct Management25-ZPO-2950
locationThành phố Hồ Chí Min...
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Mô tả công việc

The Payment Platform Team builds and scales the core infrastructure that powers every transaction at Zalopay. Our work ensures reliability, speed, and security across both domestic and international payments. As a Product Management Trainee, you will support product managers by analyzing data, writing product requirements, and coordinating with engineering teams. Over time, you will take ownership of modules within the platform, focusing on initiatives that directly improve checkout success, ensure secure transactions, enhance reliability, and enable cross-border expansion.

This role provides exposure to the full spectrum of Zalopay’s payment ecosystem - from the payment core platform (transaction processing, accounting entries, fund flows) to cross-border payments (FX, settlement) and supports Zalopay’s vision to go global.

Responsibilities

1. Product Strategy & Roadmap

  • Support definition of product requirements and long-term roadmap for payment core and cross-border payment features.
  • Assist in shaping feature priorities that improve checkout flow, secure transactions, and global scalability.

2. Execution & Delivery

  • Write clear Product Requirement Documents (PRDs), UML diagrams, and workflow documentation (e.g., user flows, sequence diagrams, system diagrams).
  • Collaborate with engineering, QA, and design to ensure smooth delivery.
  • Participate in backlog grooming, sprint planning, and daily scrum activities.

3. Data-driven Analysis

  • Utilize SQL, Python, and dashboarding tools (Superset, Metabase, JupyterLab, Tableau) to monitor system health.
  • Track and analyze KPIs such as success rate, latency, error codes, and transaction volumes.
  • Provide insights to guide problem solving and post-launch improvements.

4. Cross-functional Collaboration

  • Work with Finance, Risk, Compliance, Accounting, and Merchant teams on end-to-end initiatives.
  • Align with external stakeholders including banks, schemes, and global payment partners.

5. Learning & Growth

  • Develop deep understanding of core payment processing and cross-border workflows.
  • Gain exposure to big data analytics and microservices architectures that process millions of transactions daily.

Yêu cầu

Functional Skills

  • Bachelor’s degree or equivalent practical experience.
  • 0-2 years of experience in fintech, banking, or technology. Fresh graduates with strong product or Business Analyst mindset are encouraged to apply.
  • Ability to write clear and structured Product Requirement Documents.
  • Ability to read and interpret UML, system diagrams, and design sequence/user flow diagrams.
  • Proficiency with tools such as Figma, Visio, Draw.io.
  • Familiar with query languages: SQL, Python, and exposure to big data environments (Hive, Spark).
  • Strong data-driven mindset with ability to translate insights into product decisions.
  • Exposure to Agile/Scrum project management practices.
  • Familiar with payment or financial domains (fund transfers, checkout, cross-border payment) is a plus.
  • Knowledge of database management fundamentals (e.g., schema design) is a plus.

Non-functional Skills

  • Structured problem-solving and logical thinking.
  • Clear written and verbal communication skills.
  • Stakeholder management and collaboration across teams.
  • Curious, adaptable, and user-centric mindset.