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Strategy & Operations Lead (Investment Product), Zalopay

OfficialProductBusiness Development25-FS-2678
locationtp.hồ chí minh
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Mô tả công việc

Growth planning:
  • Work with the growth marketing team and product team to initiate new product features, monthly promotional campaigns, communication tactics to push product growth
  • Conduct market research, competitors research, and user research activities (both primary and secondary) to support growth ideas
PnL & strategy planning:
  • Synthesize monthly budget plans and monitor actual spending. Measure performance effectiveness through calculating key cost metrics (e.g., CPU, CAC, CVR, etc.)
  • Track business metrics and analyze data to find insights for improvements. Prepare monthly business reports
  • Conduct business modelling/forecasting and synthesize information into reliable deliveries
Partnership management:
  • Being the main contact point between Zalopay and strategic partners, maintain a good relationship with them
  • Negotiate commercial terms, initiate new activities that are beneficial for both parties
  • Build operational flow, coordinate day to day cooperation between partners and internal stakeholders (legal, operation, product, etc.)
  • Ensure the legal-related activities of the product, including coordinating the preparation of contracts and addendums.
Operation excellence:
  • Monitor all aspects relating to your business daily (performance, user feedback, MKT activities, arising issues etc.) to take prompt actions and improvements
  • Coordinate internal and external stakeholders to ensure all projects/activities being on track and adhering to the business objectives

Yêu cầu

  • Willing to take on a generalist role that has to involve in and take responsibility for all aspects of a business (operation, legal, partnership, product, MKT, etc.
  • At least 4 years of experience in Business Development/ Project Management/ Growth/ Strategy
  • Thrives in a startup environment: loves dealing with fast pace, changing needs, and limited resources.
  • Experience working in Tech firms (fintech / e-wallet, e-commerce, ride-hailing, etc.) or financial institutions (banking, asset management, consumer finance, etc.) will be a plus
  • Well-versed in Excel and PowerPoint
  • Resilient, humble, confident, and portrays a can-do attitude